CODES OF PRACTICE AND DIRECTIONS
—(1) The Postal Authority may issue or approve and, from time to time, review codes of practice and standards of performance in connection with —
the operation of postal systems;
the provision of postal services; and
the conduct of postal licensees in the provision of postal services.
(2) If any provision in any code of practice or standard of performance is inconsistent with any regulations made under this Act, such provision shall, to the extent of the inconsistency, either have effect subject to such regulations or, where appropriate, having regard to such regulations, shall not have effect.
(3) The Postal Authority may exempt, either generally or for such time as the Postal Authority may specify, any postal licensee from any provision in any code of practice or standard of performance.
(4) Every postal licensee shall comply with the relevant codes of practice and standards of performance.
—(1) The Postal Authority may give directions to be observed by postal licensees —
to ensure the reliability of the provision of any postal service to the public;
to ensure fair and efficient market conduct by postal licensees; or
in the public interest.
(2) A direction under subsection (1) —
shall require the postal licensee concerned (according to the circumstances of the case) to do, or not to do, such things as are specified in the direction or are of a description as specified therein;
shall take effect at such time, being the earliest practicable time, as is determined by or under that direction; and
may be revoked at any time by the Postal Authority.
(3) Before giving a direction to any postal licensee under subsection (1), the Postal Authority shall, unless the Postal Authority in respect of any particular direction considers that it is not practicable or desirable, give notice —
stating that the Postal Authority proposes to make the direction and setting out its effect; and
specifying the time within which representations or objections to the proposed direction may be made,
and shall consider any representations or objections which are duly made.
(4) Any postal licensee who is aggrieved by any direction of the Postal Authority under subsection (1) may, within 14 days after the licensee is served with the direction, appeal to the Minister whose decision shall be final.
(5) Every postal licensee shall comply with every direction of the Postal Authority given to the licensee under this section.