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Frequently Asked Questions



Q1. Is legislation in SSO authoritative?

Q2. I am unable to view all the contents of the legislation.

Q3. I have printed an Act from SSO, but the print out is messy.

Q4. Where can I obtain hardcopies of legislation?

Q5. I get an error message when accessing legislation in SSO from a third party website.

Q6. Do I need permission to hyperlink to SSO or reproduce any Singapore legislation?

Q7. A hyperlink within legislation is incorrect or broken.

Q8. Legislation is not updated correctly in SSO.

Q9. I have discovered an error in SSO.

Q10. How can I give feedback about SSO?



For more information on the use of SSO, please see the SSO Help Guide.




Q1. Is legislation in SSO authoritative?


Answer:

No, SSO's content is not the authoritative text of Singapore's legislation. SSO provides the unofficial version of Singapore's legislation. Please see About Us.



Q2. I am unable to view all the contents of the legislation.


Answer:

You may not have clicked the "Whole Document" button.

To view all the contents of the legislation, click on the "Whole Document" button located at the bottom of the table of contents on the left of the screen (refer to Figure 1).

whole/
Figure 1



Q3. I have printed an Act from SSO, but the print out is messy.


Answer:

For a print-friendly version of the legislation, click on the "Whole Document" button located at the bottom of the table of contents on the left of the screen, and then click on the printer icon at the top-right corner of the page (refer to Figure 2).


print/
Figure 2



Q4. Where can I obtain hardcopies of legislation?


Answer:


Please check with the National Library (Reference collection) or the National University of Singapore's Law Library.

Hardcopies of legislation can be purchased from the Singapore Government Printer, Toppan Leefung Pte Ltd. For more information, please visit their website at http://www2.toppanleefung.com/webshop/.



Q5. I get an error message when accessing legislation in SSO from a third party website.


Answer:

The hyperlink provided in the third party website may be outdated or incorrect or the third party website may not have permission to hyperlink to SSO. Please access the legislation from the Home page of SSO. Please also notify us of the error by emailing to [email protected].



Q6. Do I need permission to hyperlink to SSO or reproduce any Singapore legislation?


Answer:

Yes, you need to obtain the approval of the Attorney-General's Chambers before you can do any of the following:

  1. upload or reproduce any Singapore legislation on any website or other platform;
  2. reproduce any Singapore legislation in any publication;
  3. hyperlink to SSO.

Please send your request for approval to [email protected]


A government agency does not need to seek approval to (a) reproduce on the government agency's website any legislation that is administered by that government agency; (b) hyperlink to SSO.



Q7. A hyperlink within legislation is incorrect or broken.


Answer:

This may be due to a technical fault. Please notify us of the error by emailing us at [email protected].



Q8. Legislation is not updated correctly in SSO.


Answer:

This could be due to the amendment to the legislation not having come into force yet. If this is not the case, please email us at [email protected].



Q9. I have discovered an error in SSO.


Answer:

Please notify us of the error by emailing to [email protected].



Q10. How can I give feedback about SSO?


Answer:

Your comments/feedback/suggestions to SSO are welcome. Please email to [email protected].